Terms & Conditions

1. SMS Messaging Terms & Compliance

By expressly opting into an SMS messaging program operated by TrueApex Acquisition, you agree to receive text messages within the scope of the consent you provide.

These messages may include appointment reminders, consultation confirmations, service updates, responses to inquiries, and promotional communications where separately authorized.

Participation in our SMS messaging programs is voluntary.

Consent to receive SMS marketing messages is not a condition of purchasing any products or services.

All messaging activities are intended to comply with applicable federal and state laws, including relevant provisions of the Telephone Consumer Protection Act (TCPA), and applicable wireless carrier requirements.

2. SMS Program Description

TrueApex Acquisition may operate two categories of SMS communications.

Message content is limited to the scope of the applicable messaging program and consent provided.

3. Explicit SMS Opt-In & Consent

Recipients must provide consent in a manner that meets applicable legal requirements before receiving messages that require consent.

Consent may be collected through authorized methods, including:

• Website inquiry forms
• Appointment booking forms
• Dedicated SMS opt-in forms
• Other legally valid consent methods

Where necessary, marketing consent is requested separately from transactional or service-related communication consent.

Consent records may be maintained for compliance and communication management purposes.

Providing a telephone number alone does not automatically authorize unrelated promotional text messaging.

Consent to receive marketing SMS is not required to purchase products or services.

4. SMS Cancellation — Reply STOP

You may revoke your SMS consent at any time.

To cancel text messaging, reply STOP to a message from TrueApex Acquisition.

Upon processing your request, we will discontinue messages covered by your opt-out, except for any legally permitted confirmation or communication.

We also recognize other legally valid methods of revoking consent and process such requests in accordance with applicable law.

You may contact our team directly for additional assistance at salflores0404@gmail.com or +1 (720) 492-2077.

5. SMS Support — Reply HELP

For assistance with our SMS programs, reply HELP to a text message.

You may also contact us using the following information:

Business Name: TrueApex Acquisition
Phone: +1 (720) 492-2077
Email: salflores0404@gmail.com
Website: https://trueapexacquisition.com

Our team can provide information about applicable messaging programs, communication preferences, or related service questions.

6. Message Frequency, Data Rates & Carrier Liability

Message frequency varies based on your engagement with our services, scheduled appointments, communication preferences, and any applicable marketing program.

Standard message and data rates may apply according to your wireless service provider and mobile plan.

Message delivery depends on several factors, including:

• Mobile carrier availability
• Network conditions
• Telephone number eligibility
• Carrier filtering
• Technical service interruptions

Carriers are not liable for delayed or undelivered messages.

TrueApex Acquisition does not guarantee uninterrupted or error-free SMS delivery.

7. SMS Privacy & Information Protection

We respect the privacy of individuals participating in our messaging programs.

No mobile information, phone numbers, SMS opt-in records, or messaging consent data will be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

Authorized service providers may process limited information as necessary to deliver requested communications or perform legitimate operational functions.

Our collection, use, retention, and protection of personal information are described in our Privacy Policy.

8. General Website Terms

By accessing or using the TrueApex Acquisition website, you agree to comply with these Terms & Conditions and applicable laws.

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to website systems
• Interfere with normal website operations
• Submit fraudulent or misleading information
• Distribute malicious software
• Infringe intellectual property rights
• Misuse contact forms or communication systems

We may restrict or terminate website access where reasonably necessary to prevent unlawful conduct, protect security, or enforce these Terms.

9. Eligibility & Age Restrictions

Our website and professional services are primarily intended for individuals who are 18 years of age or older.

By requesting services or entering into a service agreement, you represent that you have the legal authority to enter into the relevant transaction.

Individuals under 18 should not purchase services, sign agreements, or enroll in promotional messaging programs without appropriate legal authorization.

We do not knowingly direct our services or marketing campaigns toward children under 13.

10. Marketing & Automation Services

TrueApex Acquisition offers marketing and automation solutions primarily for contractors, roofing companies, home service providers, and related businesses.

Available services may include:

• Lead generation funnels
• Landing page development
• Automated SMS and email follow-ups
• Missed-call text-back systems
• Google review and reputation management workflows
• Database reactivation campaigns
• Remarketing and retargeting campaigns
• Customer relationship management integrations
• Marketing strategy and consultation services

Specific deliverables, features, pricing, and responsibilities will be defined in a separate proposal or written service agreement.

Not all services or features are necessarily included in every package.

11. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information necessary for the agreed services.

Depending on the project, this may include:

• Business information
• Branding materials
• Website access
• Advertising account access
• Customer contact information
• Required service approvals
• Applicable messaging consent records
• Marketing campaign information
• Payment and billing details

Clients must ensure they have appropriate authorization to provide customer information and use it for the intended purposes.

Clients are also responsible for maintaining the accuracy of their business representations, service claims, prices, and promotional offers.

12. Marketing Performance & Results Disclaimer

Marketing outcomes vary based on market conditions, customer demand, competition, advertising budgets, business operations, and other factors.

TrueApex Acquisition does not guarantee:

• A specific number of leads
• A particular appointment booking rate
• Guaranteed customers or closed jobs
• Specific sales revenue
• A fixed return on advertising investment
• Particular search engine rankings
• Guaranteed review counts or ratings

Any projections, estimates, or examples are provided for informational purposes unless explicitly incorporated into a separate written agreement.

Past results do not guarantee future performance.

13. Service Pricing & Payment Terms

Service pricing depends on the scope of work, selected services, required integrations, and applicable support arrangements.

Pricing may involve:

• Initial setup fees
• Monthly service fees
• Campaign management fees
• Additional customization charges
• Third-party platform subscriptions
• Advertising expenditures
• Other agreed service costs

Payment schedules, invoicing requirements, and accepted payment methods will be specified in the applicable service agreement.

Additional services or changes outside an agreed scope may result in additional charges, subject to the relevant agreement.

14. Refunds, Cancellations & Rescheduling

Refunds, cancellations, and termination rights for paid services are governed by the applicable written service agreement and relevant law.

Any nonrefundable fees, minimum commitments, or cancellation notice requirements must be disclosed through the agreement where applicable.

Consultation appointments may be rescheduled based on availability.

We request reasonable notice if you need to cancel or change a scheduled consultation.

Nothing in this section limits any non-waivable rights available under applicable law.

15. Project Timelines & Service Delivery

Project timelines depend on the selected services, technical complexity, required integrations, client approvals, and availability of necessary materials.

Estimated setup dates or delivery schedules are not guarantees unless expressly stated in the applicable written agreement.

Delays may occur due to:

• Incomplete client information
• Delayed approvals
• Third-party service interruptions
• Platform restrictions
• Technical integration requirements
• Events outside our reasonable control

We will seek to communicate material project changes as appropriate under the service agreement.

16. CRM, Automation & Third-Party Software

Our services may incorporate third-party software platforms to support customer relationship management, appointment scheduling, communication workflows, and marketing activities.

These systems may include:

• CRM software
• SMS communication providers
• Email delivery platforms
• Scheduling services
• Advertising platforms
• Website hosting providers
• Analytics and reporting tools

Third-party providers operate under their own terms, privacy policies, technical requirements, and applicable service restrictions.

We do not guarantee uninterrupted access to third-party systems or control independent platform decisions.

17. Customer Contact Lists & Messaging Compliance

Clients using marketing, lead management, or communication services are responsible for ensuring that customer information supplied to us has been collected and may be used in accordance with applicable law.

Clients must not provide unauthorized contact databases or request unlawful messaging activities.

Where relevant, clients are responsible for:

• Maintaining legally required consent
• Honoring applicable opt-out requests
• Ensuring the accuracy of contact information
• Following applicable telemarketing and communication laws
• Providing truthful promotional information
• Obtaining any required permissions for customer outreach

TrueApex Acquisition may refuse or discontinue activities that appear to violate applicable law or relevant platform policies.

Any allocation of compliance responsibilities between the parties may be further defined by the applicable service agreement.

18. Google Reviews & Reputation Management

Our reputation management services are intended to support genuine customer feedback and appropriate review request processes.

We do not guarantee specific ratings or review volumes.

Clients must not use our services to:

• Fabricate customer reviews
• Impersonate customers
• Publish misleading testimonials
• Offer prohibited incentives for reviews
• Suppress genuine negative feedback through unlawful or deceptive practices

All review-related activities must comply with applicable consumer protection laws and the policies of relevant review platforms.

19. Advertising & Remarketing Responsibilities

Advertising and remarketing campaigns may involve external advertising networks, tracking technologies, and audience targeting tools.

Campaign implementation is subject to applicable advertising platform policies, privacy requirements, and the client's available budget.

Clients are responsible for ensuring that their products, services, claims, and promotional materials comply with applicable laws.

Any required privacy notices, consent controls, or other disclosures must be implemented before relevant data processing begins.

Advertising performance and availability may change due to platform algorithms, market conditions, and independent provider policies.

20. Website Content & Intellectual Property

Unless otherwise stated, the TrueApex Acquisition name, logos, website content, graphics, design elements, and other materials are owned by TrueApex Acquisition or their respective rights holders.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website materials without appropriate authorization.

Ownership and licensing of custom materials created for clients will be determined by the applicable service agreement.

Clients remain responsible for ensuring that materials supplied to us do not infringe third-party rights.

21. Confidentiality & Business Information

During the provision of services, we may receive access to confidential business information.

We seek to handle such information responsibly and limit its use to authorized business and service purposes.

Confidentiality obligations, restrictions, and applicable exceptions may be further defined in a separate written agreement.

Clients are responsible for protecting their account credentials and notifying us of suspected unauthorized access affecting services under their control.

22. Electronic Communications & Account Security

By using our website or communicating with our team electronically, you acknowledge that business communications may occur through email, website forms, telephone, or other authorized systems.

You are responsible for providing accurate contact information and maintaining appropriate security over your devices and accounts.

You should not transmit passwords, payment card details, or other highly sensitive information through unsecured communication channels.

Electronic delivery and receipt may be affected by technical interruptions or third-party service limitations.

23. Third-Party Websites & Platforms

Our website may contain links to third-party websites or tools.

We do not control the content, privacy practices, availability, or policies of independently operated third-party services.

Use of these platforms is subject to their applicable terms and conditions.

Accessing a third-party website through a link on our website does not automatically constitute an endorsement of its content or services.

24. Website Warranty Disclaimer

Our website and general informational content are provided on an "as is" and "as available" basis to the extent permitted by law.

We do not guarantee that:

• The website will operate without interruption
• All website content will always be error-free
• Every feature will remain continuously available
• The website will be free from every security threat
• Information will always meet every user's individual requirements

Nothing in this section excludes warranties or consumer protections that cannot lawfully be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, TrueApex Acquisition will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website.

Any financial limitations of liability relating to paid marketing and automation services will be determined by the applicable service agreement and governing law.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

26. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TrueApex Acquisition from third-party claims, liabilities, damages, and reasonable expenses arising from:

• Your unlawful use of the website
• Your violation of these Terms
• Your infringement of third-party rights
• False or unauthorized information supplied by you
• Your unlawful marketing or messaging instructions

This provision applies only to the extent permitted by governing law and any applicable service agreement.

27. Governing Law — Colorado and Applicable U.S. Law

These Terms & Conditions are governed by the laws of the State of Colorado and applicable United States federal law, without regard to conflict-of-law principles, except where otherwise required by law.

Any dispute arising from these Terms will be handled in accordance with applicable law and any enforceable dispute resolution provisions agreed to by the relevant parties.

28. Changes to Terms & Conditions

TrueApex Acquisition may update these Terms periodically to reflect changes in services, website functionality, business operations, or legal requirements.

Revised Terms will be published on this page with an updated effective date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Material changes affecting an existing paid service agreement will be handled according to that agreement and applicable law.

29. Contact Information

For questions about these Terms & Conditions, SMS programs, services, or general website use, contact: